Cancellation policy

Version placeholder-2026-09

This is placeholder text. The final wording, approved by the owner and reviewed under Ethiopian law, replaces it before launch.

What happens to money already paid when a booked item or a wedding is cancelled.

If you cancel

Money paid on a cancelled item is not refunded by default, unless the vendor agrees.

If the vendor cancels

You get back everything paid on that item, as a refund or as credit for another booking.

If we cancel

You get back everything paid on that item, as a refund or as credit.

Refunds

Refunds are paid by bank transfer, and they appear on your payments page with the date they were sent.